Microsoft Teams
Training Course

With group chat, online meetings, file collaboration and web conferencing, productivity will go through the roof!

Duration: 2 hours

Microsoft Teams - Collaborate and Communicate

This course is offered as a 2-hour online course for businesses who use Microsoft Teams.

It focuses on the skills that are essential for working competently and confidently in Microsoft Teams and teaches how to collaborate and communicate successfully as a team member.

Training can be delivered to small groups using your own Team's environment.

Is this course suitable for you or your team?

This course is aimed at people who are ready to get the most out of the features that Teams offers. This course is definitely for you if:

  • You are new to Microsoft Teams and would like a 'getting started' course
  • You've been using Microsoft Teams for a while and now need to fill in gaps, consolidate what you already know, learn best practice for sharing, and avoid mistakes others have made. 

Learning outcomes

This hands-on course guides learners through the core features in Microsoft Teams such as chat, posts, meetings and sharing and editing files with others. The course is complemented with a quick reference cheat sheet.

Course pre-requisites

An understanding of Microsoft® 365 would be beneficial but not essential. Learners will require a PC with access to Teams via their Microsoft® 365 Premium (or equivalent) subscription with the desktop software installed. 

What you will learn...

Introducing Teams

Teams transforms the way you work and collaborate. In this module you will learn what Teams is, how to navigate it and the fundamentals of working in the cloud.


Introducing Teams

Differences working in Online Apps vs Desktop Apps

Storing files in SharePoint and OneDrive and Teams

Navigating and personalising settings and notifications

Working in Teams and Channels

Every Team has as many channels as it has topics or subjects related to the Team. In this module you will learn the different roles in a Team and how to work across multiple Teams and Channels, and tips for saving posts to come back to at a later stage.


Creating Teams and Channels

Owners, Members and Guests

Posting, replying and reacting to conversations

Managing Activities

Saving Posts

Chatting with Individuals or Groups

Learn how to chat privately with individuals or groups. Master how to share files in a Chat AND how to avoid the 'gotcha' situations related to privacy and security.


Chat and Instant Messaging

Invite others to a Chat

Share files in a Chat

Working with Files

Understanding how to upload, create and co-edit files in Teams is fundamental to reaping the benefits of the collaboration features. Learn the many ways to upload and create files to a Channel and how to share, co-author and roll back version control on a document.


Attach a File to a Post

Work in the Files Library and Create new files

Co-author a file in real-time

Save as from Word or Excel

Share externally

Version control

Adding Apps as Useful Resources

You can add a variety of Apps to your Team Channel. Learn how to find great apps, like Planner and Wiki, and add them so your team can easily access the resources and tools they need close at hand.


How to add apps and search for more

Planner app for task planning and tracking

Wiki app for Terms of Reference, FAQs and other text based resources. 

Running Effective Meetings

Video meetings are a must these days.  Learn the 3 different ways to set up a meeting. You'll also learn how to edit the settings for a meeting, like sharing your screen or keeping attendees in the lobby before you join.


Meet Now for ad hoc meetings

Schedule meetings in Outlook and Teams Calendar

Share your screen and whiteboard

Manage Chat and Settings in a meeting

Record a meeting

What you will get...

Learners are fully supported during and after the workshop with a quick reference cheat sheet that covers the key things they need to know to get started.

Capped class size to ensure you have the hands-on time required and your questions answered.

Need proof of your Continuing Professional Development (CPD)? On completion of the workshop, by request, we will send you a “Certificate of Attendance” confirming your participation and the duration of the training session.

Online sessions

We use Microsoft Teams to deliver this live online session. If you would like to follow along with your trainer please ensure you have the desktop version of Microsoft Teams available. Having a webcam and headphones ensures you can enjoy interacting with your trainer and fellow participants. Please ensure your browser software is up to date too. For the best experience we recommend using Microsoft Chromium Edge or Google Chrome as your browser.

Details on how to connect to the session, along with your quick reference guide will be emailed to you prior to your session. Having a printed copy of the quick reference guide handy during your learning will be extremely beneficial to your learning.

$ Prices for Online Live Sessions

Any questions, please contact us at

Microsoft Teams Collaborate & Communicate Course
  • online

  • Coaching

This course is delivered as a LIVE Online session

Need a quote for a group online session?
Please contact us today.

This training is for the Windows Desktop version of Teams and may not be suitable for Mac users

Talk to us about booking a
course for your team!

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Susan Carlow

Susan is a dedicated and energetic IT professional with over... [read more]

"Very Enjoyable!"

Wonderful, fun, interactive, real-life facilitator - made the session very enjoyable!

Janelle Kilgour

HR Comms Coordinator

"Absolutely amazing"
An absolutely amazing trainer! Really encouraging and able to relate to learners. Good hands-on examples.

Andre Nair

HSEQ Manager

Thanks again for a fantastic series of MS Teams training sessions. We will most definitely use Excel at Work again – you were brilliant Susan!

Ange Brooking

Learning and Development Specialist

"Informative without being boring"
It was a wonderful training session, informative without being boring.

Anaheeta Sethna

Accounts Administrator